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Model Number 0570-0382 |
Device Problems
No Display/Image (1183); Display or Visual Feedback Problem (1184); Connection Problem (2900)
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Patient Problems
Insufficient Information (4580); No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 06/10/2021 |
Event Type
malfunction
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Manufacturer Narrative
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The device return is anticipated; however, at the time of the report the device has not been received by verathon.Verathon continues to investigate the reported event and a supplemental report will be submitted in accordance with 21 cfr 803.56 when additional information becomes available.
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Event Description
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The customer reported that during an emergency care procedure, using a glidescope video baton 2.0 large, the image went blank and a message appeared that said the cable was not connected.No delay in the procedure, use of a backup device, or harm to the patient or user was reported.
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Manufacturer Narrative
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The glidescope video baton 2.0 large was returned to verathon for evaluation.A verathon technical service representative evaluated the returned video baton 2.0 and was able to confirm the reported image issue.When connected to known, good, test equipment, the customer's video baton 2.0 intermittently produced green, horizontal lines and flickers.The camera image quality test was performed and failed.The technical service representative attributed the poor image quality to baton failure.Since the glidescope video baton 2.0 large is not repairable, a replacement video baton 2.0 was provided to the customer and the video baton 2.0 used in the procedure was scrapped.Corrective action is not required at this time.Verathon will continue to monitor for trends.
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Search Alerts/Recalls
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