All available information was investigated, and the reported tear, rip, or hole in the device packaging was not confirmed via returned device analysis.However, damage to the short edge of the shelf carton was confirmed.A review of the lot history record revealed no manufacturing nonconformities issued to the reported lot that would have contributed to the reported issue.Additionally, a review of the complaint history identified no similar incidents reported from this lot.Based on the available information, a cause for the reported tear, rip, or hole/damage to the shelf carton could not be determined.There is no indication of a product issue with respect to manufacture, design or labeling.
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