Catalog Number 0250070600 |
Device Problems
Clumping in Device or Device Ingredient (1095); Obstruction of Flow (2423)
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Patient Problems
Insufficient Information (4580); No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 06/09/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Additional information will be provided once the investigation has been completed.
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Event Description
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It was reported that there was clogging during procedure.The procedure was completed successfully.
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Manufacturer Narrative
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Hi (b)(4)! could you help me process a complaint on the below lot number of suction irrigators? today i had a customer that is very familiar with our ahto irrigator go through 4 consecutive ahto tubesets because of clogging in the body of the handpiece during suction.The issue was resolved when a different lot number was pulled.This is a high profile customer, and i want to do right by them.Can we replace the current product at the account via out of box failure? lot: 21081fg2.Quantity at account: 24 (4 boxes).Product will be returned for evaluation.Salesforce case number (b)(4).
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Event Description
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It was reported that there was clogging during procedure.The procedure was completed successfully.
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Search Alerts/Recalls
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