Patient called to report a product issue with his auto-injector he uses to deliver sumatriptan for severe headaches.Patient stated there are 2 to a box, and in early 2000 he experienced a product issue where the device would not deliver his medication.The issue happened with two auto-injectors that came in one box.Patient stated the devices were defective and explained he could have had an embolism since he saw air in the vial.Patient stated he contacted dr.(b)(6) for replacement devices and figured he would hear back within a couple weeks.Patient said he never heard anything back until a year and a half later he found out he would need to file a case in small claims court.Patient stated he was never told he needed to do that upfront when he first reported the product issue.Patient stated he then contacted an attorney and filed a suit in small claims court.Patient stated he suffers from a traumatic brain injury and depends heavily on this medication.Patient would like to bring more awareness to this issue and how it was handled.
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