The device referenced in this report was returned to olympus.The user report was confirmed.In addition, there was deformation of the top cover, damage to the front panel, the connection scope socket was worn causes connection failure, and damage to the air pump.The legal manufacturer performed an investigation.The device history records for this device were reviewed and all records indicated that the product was manufactured according to all applicable procedures and met final product release criteria.No abnormalities were found.The root cause of the issue could not be conclusively specified.It was likely that the user installed the heat sink incorrectly (the illumination lamp and the pins on the heat sink were aligned and not securely bolted, the clamps on the heat sink were not tightened securely, or the heat sink was not securely attached).The instructions for use (ifu) provides the following guidelines and there is a possibility that this phenomenon could have been prevented: "when inserting the examination lamp into the heat sink, align their pin positions and tighten the bolts firmly.If the bolts are not tightened firmly, poor heat radiation may result in equipment damage, examination lamp ignition failure, and a considerable drop in the life of the examination lamp.If the heat sinks are not installed properly, their overheating may result in equipment damage or drop in the examination light brightness.".
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