It was reported that, after a thr, the patient experienced a chronic infection and an abnormal bone growth.It is unknown when implant surgery was performed.It is also unknown how this adverse event has been treated so far, so it is ongoing issue.
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H3, h6: the device, used in treatment, was not returned for evaluation and the reported event could not be confirmed.The clinical/medical investigation concluded that, after three requests, no relevant supporting clinical documentation has been provided.Therefore, without the requested clinical information a thorough medical investigation cannot be rendered, nor cause the root cause of the reported chronic infection or abnormal bone growth be determined.Based on the information provided, it is unknown how this adverse event has been treated so far, so it is ongoing issue.Therefore, the impact to the patient beyond that which has already been reported cannot be determined.Should any additional medical information be provided, this complaint would be re-assessed.At this time, we have no reason to suspect that the product failed to meet any product specifications at the time of manufacture.Possible causes could include but not limited to contamination, patient reaction, and post-operative healing issue.Based on this investigation, the need for corrective action is not indicated.Without the return of the actual product involved, our investigation could not proceed.Should the device or additional information be received, the complaint will be reopened.No further investigation is warranted for this complaint; however, we will continue to monitor for future complaints and investigate as necessary.We consider this investigation closed.
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