H6: investigation summary: the complaint investigation for discrepant results when using the bd max ct/gc/tv (ref (b)(4)) lot 1074292 was performed by the review of manufacturing records, review of customer¿s data and verification of complaints history.Review of the manufacturing records of the bd max ct/gc/tv indicated that lot 1074292 was manufactured according to specifications and met performance requirements.Customer complained about one discrepant sample.A n.Gonorrhoeae (gc) positive result was obtained twice with the bd max¿ ctgctv assay, but another test gave a negative result.Customer provided two run files (runs 2492 and 2500) for investigation.Manual pcr curve adjudication was performed and showed true but low amplification of the gc target in both runs, without anomaly, indicative of true positive results.Low positive samples can occur due to low bacterial load in the specimen being at or near the limit of detection (lod) of the assay or through environmental or cross contamination introduced during the sample preparation at the customer¿s site.Moreover, limit of detection can vary between different assays.Nevertheless, manual curve adjudication has limitations; visual examination of pcr curves for low signal is a conservative assessment of the data.The customer is also concerned about the specificity of the test and would like to know if meningococcal meningitidis can give a false positive result for neisseria gonorrhoeae (gc target).Review of internal data and package insert (p0185) revealed that cross reactivity tests were performed on samples containing phylogenetically related species and other organisms likely to be found in urogenital specimens.Among them, 62 neisseria strains were tested, including 14 n.Meningitidis strains, and all gave a negative result.Based on these results, cross-reactivity is unlikely.Bd was unable to confirm the exact cause of the customer¿s positive results but there is no reason to believe that the positive result was the result of non-specificity.Overall, no product issue is suspected.There is no indication of an increase in complaints for discrepant results for the bd max ct/gc/tv lot 1074292.The root cause was not identified.Bd cannot confirm the complaint based on the investigation that was performed.Bd did not initiate a corrective and preventive action (capa).Bd quality will continue to monitor for trends.H3 other text: see h10.
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