Model Number 61000 |
Device Problems
Mechanical Problem (1384); Device Slipped (1584); Material Twisted/Bent (2981); Unintended Movement (3026)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 06/29/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Investigation: a (b)(4) service technician checked out the machine at the customer site.It was found that the iv pole would not stay up & the handle bar in the back is bent.It was determined that the device is unrepairable and the shifting of the top cap which could indicate a damaged frame.Investigation is in process, a follow-up report will be provided.
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Event Description
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The customer reported that the iv pole on the trima equipment unexpectedly lowers down.The iv pole won't stay up & the handle bar in the back is bent.No injury was reported for this incident and no patient was connected at the time the iv pole was sliding down, therefore no patient information is reasonably known.
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Event Description
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The customer reported that the iv pole on the trima equipment unexpectedly lowers down.The iv pole won't stay up & the handle bar in the back is bent.No injury was reported for this incident and no patient was connected at the time the iv pole was sliding down, therefore no patient information is reasonably known.
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Manufacturer Narrative
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This report is being filed to provide additional information in h.6 and h.10.Investigation: a terumo bct service technician checked out the machine at the customer site.It was found that the iv pole would not stay up & the handle bar in the back is bent.It was determined that the device is unrepairable and the shifting of the top cap which could indicate a damaged frame.The device serial number history report indicates no further related issues have been reported for this device.The relevant customer-facing associate was sent a letter to notify them that the device has sustained significant damage and is not repairable under original manufacturer standards.The letter informed the associate that the device should not be returned to service due to the damage sustained.The associate was asked to contact the customer and explain that this device will not be repaired.Root cause: a root cause assessment was performed for this complaint.Based on the available information, the root cause of the frame damage and iv pole failure could not be determined, one possible cause relates to damage sustained at the customer site.
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Search Alerts/Recalls
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