Model Number OER-PRO |
Device Problem
Material Fragmentation (1261)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 05/12/2021 |
Event Type
malfunction
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Manufacturer Narrative
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The event date is (b)(6) 2021, when the fse went onsite and noted the foreign material/debris in the oer-pro.As part of our investigation, while onsite the fse inspected all the tubing and other parts of the oer-pro.The fse reported that after subsequent hose replacement and several cycles - the unit ran without any debris.The fse reported that there are still parts to be installed; however, the customer has been unresponsive to attempts to schedule additional repairs.An investigation is ongoing to obtain additional information regarding the reported event.If additional information is received this report will be supplemented accordingly.
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Event Description
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The customer reported brown and black liquid around the drain port in the basin of the oer-pro.An olympus field service engineer (fse) was dispatched to the customer¿s site on (b)(6) 2021 to inspect the oer-pro.The fse discovered pieces of tubing from the oer-pro that was residually resting inside of the drain port mesh filter.The fse reported that this had no effect to reprocessing equipment.There was no patient infection reported.
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Manufacturer Narrative
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This supplemental report is being submitted to provide additional information.Please see the updates in sections: g3, h2 and h10.Additional information from the ess states during an follow-up visit on september 01, 2021, the oer -pro appeared to have been repaired.The ess reported that the customer will monitor on a per cycle basis to ensure the black debris did not reappear.
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Manufacturer Narrative
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This supplemental report is being submitted to provide the legal manufacturer (lm) investigation.Please see the updates in sections: g4, g7, h2, h4, h6 and h10.The legal manufacturer cannot conclusively specify the cause of the suggested event as the actual device was not returned and the origin of the debris was unknown.The legal manufacturer reported it was presumed that the inner wall of the equipment hose finely peeled off and came out as black debris during reprocessing.The legal manufactured confirmed via dhr that the subject equipment was shipped in accordance with specifications.
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Search Alerts/Recalls
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