The fse has returned parts impacted and there is an ongoing investigation to determine what is the failure that caused event.In addition, it has been decided to remove and replace the velocity instrument from customer site.The ichem velocity complies with the following standards for product safety; ul 61010-1:2012 ed.3+r:29 - safety requirements for electrical equipment for measurement, control, and laboratory use ¿ part 1: general requirements.Ul 61010-2-101 issued: 2015/08/14 ed: 2 - safety requirements for electrical equipment for measurement, control, and laboratory use ¿ part 2-101: particular requirements for in vitro diagnostic (ivd) medical equipment ul 61010-2-081:2015 ed.2 - safety requirements for electrical equipment for measurement, control and laboratory use - part 2-081: particular requirements for automatic and semi-automatic laboratory equipment for analysis and other purposes csa c22.2#61010-1-12:2012 ed.3+u1;u2 - safety requirements for electrical equipment for measurement, control, and laboratory use ¿ part 1: general requirements (r2017) csa c22.2#61010-2-101:2015 ed.2 - safety requirements for electrical equipment for measurement, control, and laboratory use ¿ part 2-101: particular requirements for in vitro diagnostic (ivd) medical equipment csa c22.2#61010-2-081:2015 ed.2 - safety requirements for electrical equipment for measurement, control and laboratory use - part 2-081: particular requirements for automatic and semi-automatic laboratory equipment for analysis and other purposes the investigation is ongoing.Bec internal identifier - (b)(4).
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The customer reported a burning smell coming from their ichem® velocity¿ automated urine chemistry system.There was no injury reported, the fire department was not called, no evacuation of the lab occurred, and no erroneous results were generated during the event.The field service engineer (fse) was onsite and while troubleshooting the instrument, found evidence that a fire had taken place within the instrument.The fire occurred in the air gap harness, melting the wire connectors and zip ties that hold it in place.
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