RESPIRONICS CALIFORNIA, LLC RESPIRONICS; VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE
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Model Number V60 |
Device Problem
Power Problem (3010)
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Patient Problems
Appropriate Clinical Signs, Symptoms, Conditions Term / Code Not Available (4581); No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 07/22/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Date of report: 03aug2021.
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Event Description
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The customer reported the unit won't work without being plugged in.The patient was swapped out to another unit by ambu bagging with supplemental oxygen.There was no harm to patient as respiratory therapist (rt) was at bedside and was able to get another unit.The remote service engineer (se) confirmed that the unit does not run on battery power, only (ac) alternating current.The battery light-emitting diode (led) is flashing.The se found battery voltage low at 12.5 vdc.The fse advised charging the battery overnight.The customer allowed the unit to remain in place for 16hrs+ for a proper charge of the batteries.The investigation is ongoing.
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Manufacturer Narrative
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Upon follow up, the customer reported that proper charging for more than 16 hours resolved the issue.Repairs were not needed.Unit has passed performance specifications since then.The device is back in service.Based on the information provided by the customer, there was no product malfunction.The root cause of the issue was traced to inadequate battery charging.This complaint has been downgraded from a serious injury to product problem as the provision of manual ventilation with supplemental oxygenation is a standard clinical approach to safeguard the patient's airway prior to being transitioned to a secondary ventilator.No patient harm or injury was incurred.
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