Trackwise # (b)(4).Analysis of production: (3331/213/67) the reported device is an oem device.The certificate of conformance was reviewed for the serial # (b)(6).The vendor certifies that this device lot conforms to all applicable product specifications and there were no non-conformances identified for the manufacturing batch.Historical data analysis: (4109/213/67) the review of the historical data indicates that no other similar complaints was reported for the same serial number and reported failure mode.Trend analysis: (4110/213/67) the overall 24 month product complaint trend data for the period aug-2019 through jul-2021 was reviewed was reviewed.There were no triggers identified for the review period.Communication/interviews: (4111/213/67) communication/interviews were performed to obtain all possible information.Testing of actual/suspected device & testing of raw/starting materials: (10 & 4105/213/67) enter investigation the device was returned to the factory on 27sep2021.An investigation was conducted on 13oct2021.A visual inspection was conducted.Signs of clinical use and no evidence of blood was observed.No visual defects were observed.The device was connected to a power cord and the power switch was turned to the "on" position.The device was able to be energized.The green indicator light did illuminate and the device provided energy to a reference hemopro device and extension cable.An electrical evaluation was conducted.A pre-cautery test was performed per the direction for use (dfu) with a reference cable, adapter and the returned power supply vh-3010 at level 3.0.The device passed the pre-cautery test; it produced visible steam and heat during ten (10) 3-second activations and shut off when the toggle was released.To evaluate the safety shut down system, a polyfuse activation test was performed 5 times over 10 minutes.The device shut off after the period of sustained activation and reactivated after 10-second cooling period with no incident each time.A functional test was performed on the unit using the ¿vasoview power supply accuracy and power supply operating ranges¿ outlined in equipment calibration procedure for vasoview power supply, mcv00030545, rev b., section 7.1.2 accuracy - a) no load voltage test ¿ requirement: 5.5 vdc +/-.05 vdc step b) low current output test ¿ requirement: 4.0 +/-.05 amps dc step c ) high current output test¿ requirement: 6.0 +/-.05 amps dc.The device passed no load voltage test: 5.580 vdc (passed), the low current output test: 4.00 amps (passed) and high current output test: 6.00 amps (passed).Based on the returned condition of the device, the reported failure "failure to deliver energy" was not confirmed.
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