Customer complaints that stapler does not work properly - the staples penetrate only one side of the skin.The patient's current condition is unknown.The staples do not hold to the skin and a loose suture is seen with scar disunion.The risks for the patient were an immediate or later disunion leading to a healing and aesthetic defect.Local care with directed healing had to be implemented at home and there may be a need for remote revision surgery for cosmetic damage.The incident was resolved by using a medtronic product.
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