MAQUET CARDIOPULMONARY GMBH CARDIOHELP; CONSOLE, HEART-LUNG MACHINE, CARDIOPULMONARY BYPASS
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Model Number CARDIOHELP-I |
Device Problem
Communication or Transmission Problem (2896)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 05/12/2021 |
Event Type
malfunction
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Manufacturer Narrative
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It was reported that the unit alarmed "ven bubble sensor defective" during treatment.A getinge service technician (fst) was sent for investigation and repair on (b)(6) 2021.According to the service order report #43700777 the service technician was not able to reproduce the issue.The customer stated that the defective sensor had been swapped and was scrapped.The log files were reviewed by getinge technical service and the error "ven bubble sensor defective" could not be confirmed.Rather the message "venous bubble detected" was logged.Based on the investigation results the reported failure "venous bubble sensor defective" could not be confirmed.As defined in the cardiohelp risk assessment following probable root causes for venous bubble detection were determined: influence due to other ultrasonic devices.Bubble sensor not plugged correctly.Environmental influences.Bubble sensor disturbed.The occurrence rate was calculated for the reported failure and it was determined that this is not a systemic issue.Therefore, no remedial action is required.The occurrence rate related to the reported issue is currently being monitored as part of maquet cardiopulmonary¿ s trending program and additional investigations or corrections will be implemented in case of adverse trending.
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Event Description
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Reporting decision re-evaluated: the customer reported that the unit alarmed "ven bubble sensor defective", it was in use on a patient and there was no harm reported.Complaint id: (b)(4).
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Search Alerts/Recalls
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