Model Number CARDIOHELP-I |
Device Problems
Structural Problem (2506); Communication or Transmission Problem (2896)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 06/03/2021 |
Event Type
malfunction
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Manufacturer Narrative
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A follow up will be submitted, when additional information become available.Investigation is ongoing.
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Event Description
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Reporting decision re-evaluated: a "venous bubble sensor defective" error and a frayed venous probe cable was reported.Issue occurred during patient treatment.No indication of actual or potential for harm or death was reported.Complaint number:(b)(4).
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Manufacturer Narrative
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A "venous bubble sensor defective" error was reported.The failure occurred during patient treatment and caused the complaint.A getinge field service technician was sent for investigation on 2021-06-03/04.He could confirm the failure and replaced the venous bubble sensor.The unit was tested an but back in use.A similar venous bubble sensor was already investigated within another complaint (#(b)(4)).As stated in the investigation report the malfunction could be confirmed.The venous bubble sensor was connected to a reference cardiohelp.During boot up the error 0000a025 bubble2 sensor is defective was displayed.The sensor was not recognized by the cardiohelp.The affected sensor was sent to the supplier sonotec gmbh on 2020-02-21 (rma20-101072) to determine the root cause.Sonotec gmbh confirmed the failure.According to their investigation the sensor is electrically damaged.Following possible root causes were determined: damaged cable due to mechanical tension, damage due to overvoltage or esd (electrostatic discharge), based on this results, the reported failure "venous bubble sensor defective" could be confirmed.The occurrence rate related to the reported issue is currently being monitored as part of maquet cardiopulmonary¿s trending program and additional investigations or corrections will be implemented in case of adverse trending.
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Event Description
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Complaintnumber: (b)(4).
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Search Alerts/Recalls
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