The biomedical engineer (bme) reported that the central nurse station (cns) screen seemed to be frozen and was not reacting to the touch or movement of the mouse even though they were able to see patients on the screen.No patient harm was reported.Attempt #1: on 08/23/2021 emailed customer via microsoft outlook for all items under the no information section.No reply was received.Attempt #2: on 08/24/2021 emailed customer via microsoft outlook for all items under the no information section.No reply was received.
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