A facility reported the transducer of a microsensor did not recognize the icp express when connected.The medical staff was able to get it recognized, however, when zeroing the sensor, a stable connection between the micro-sensor and the icp unit could not be achieved.The event happened before ventricle placement and the procedure was completed with another product available.No patient injury reported and the event led to 15 minutes surgical delay.
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The microsensor was returned for evaluation.Device history record (dhr) - the product code 626631 with lot 5101867 conformed to the specifications when released to stock.Failure analysis - the issue of the complaint was not confirmed.No visible damage to the millar sensor, catheter material, or connector.Icp express passed with reading 484.The device passed electronic, noise, linearity/hysteresis, and signal drift tests.The root cause of the issue reported by customer could not be determined as the device worked correctly.However, the possible root cause for this issue reported by the customer could be due to excessive pressure applied to product.
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