This issue is being reported in an abundance of caution.The underlying cause of the issue couldn¿t be determined.The facility is unwilling to return the actuator in question or provide any further information regarding this incident.A picture was provided confirming the buckling of the actuator, but it is unclear if use error or a deficiency caused the issue.The lift was past the end of life of 8 years, however, the actuator is within the wear and tear period of 2 years.This device was manufactured by invacare suzhou which is no longer in operation.The manufacturing location will be listed as invamex as that is the current manufacturing location for this model of lift.
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