Model Number 3L79-22 |
Device Problem
High Test Results (2457)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 08/18/2021 |
Event Type
malfunction
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Manufacturer Narrative
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An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.
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Event Description
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The customer obtained a falsely elevated architect calcium result.The customer's normal range is 8.4 to 10.2 mg/dl.Sample id (b)(6) generated 15.0, 11.8, 11.5 and 9.5 mg/dl.A second sample from the patient generated 9.8 mg/dl.No impact to patient management was reported.
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Manufacturer Narrative
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The investigation of the customer issue included review of the complaint text and information provided by the customer, review of complaint activity, review of trending data, review of labeling and review of device history records, review of field data.Return testing was not completed as returns were not available.Review of trending reports did not identify any trends related to the complaint issue.Device history records review for the reagent lot did not identify any non-conformance or deviations related to the complaint issue.Using worldwide field data the performance of the complaint lot was reviewed.The patient median result for the lot was within the established limits indicating that the lot is performing acceptably.Additionally, labeling was reviewed and sufficiently addresses the customer's issue.No systemic issue or deficiency of the architect calcium assay was identified.
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Event Description
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The customer obtained a falsely elevated architect calcium result.The customer's normal range is 8.4 to 10.2 mg/dl.Sample id (b)(6) generated 15.0, 11.8, 11.5 and 9.5 mg/dl.A second sample from the patient generated 9.8 mg/dl.No impact to patient management was reported.
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Search Alerts/Recalls
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