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Model Number 2700Q |
Device Problem
Break (1069)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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Product is scheduled to be returned but has not been received in by manufacturer at the time of this report.Therefore, this report is based solely on the information provided by the customer.Ifu states that before each use, check cuffs and straps for cracks, tears, and/or excessive wear or stretch, cracked or broken buckles or locks, and/or that hook-and-loop adheres securely, as these may allow patient to remove cuff.Discard if device is damaged.At this time there is no evidence that a manufacturing non-conformity contributed to the reported complaint and the instructions for use were reviewed and determined to provide adequate instructions and warning for the safe and effective use of the device.Therefore, no corrective or preventative actions are necessary.All complaints are trended and reviewed by management on a monthly basis.As part of this monthly review, any excursion above the control limits for this failure mode will be assessed, documented and acted upon as warranted.(b)(4).Product not returned.
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Event Description
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On 08-10-2021 (b)(6) the customer contacted us via e-mail.The customer states" please see the below information from (b)(6) security regarding an issue they are reporting with the posey restraint cuff blue regular.Can you please start a qi and work with (b)(6) to gather any additional information you may need? please include the defective tracking team in any correspondence for the tracking/documentation.This report's unique identifier is (b)(4) should you need to reference it.Report date: (b)(6) 2021 campus: (b)(6) department: security manufacturer: posey product name: restraint cuff blue regular product description: restraint cuff blue regular manufacturer product number: 2700q lot number: 0335t039 date of event: (b)(6) 2021 description of defect: buckle broke on restraint used on patient: yes is product available for testing: yes location of product: security office at (b)(6) contact: (b)(6)" the customer would like to return it for testing and warranty consideration.No gtin information was provided.
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Manufacturer Narrative
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H3: evaluation summary.Product returned for evaluation was only a single restraint.Visual findings observed one of the prongs on the 3 point bed connecting male buckle (h1918) is broken.Evaluation of the product found one of the male prongs of the bed connecting three point buckle is broken (h1918).The broken prong was not returned.The alignment rails inside the bed connecting female buckle are broken.No void observed on the prong broken area that would suggest a manufacturing process issue.If the buckle(s) pre-releases or is backwards, it may allow the buckle to initially close, but it is possible that the buckle could later unlatch while in use.At this time, there is no evidence that a manufacturing non-conformity contributed to the reported complaint, and the instructions for use were reviewed and determined to provide adequate instructions and warning for the safe and effective use of the device.Therefore, no corrective or preventative actions are necessary.All complaints are trended and reviewed by management on a monthly basis.As part of this monthly review, any excursion above the control limits for this failure mode will be assessed, documented and acted upon as warrant manufacturer reference file (b)(4).
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Event Description
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Supplemental medwatch being sent for additional information.
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Search Alerts/Recalls
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