Model Number ZM-531PA |
Device Problem
Loss of Data (2903)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 07/27/2021 |
Event Type
malfunction
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Manufacturer Narrative
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The customer reported that the unit drops ecg waveforms.According to the customer, the unit will loose the ecg at the central nurse's station (cns); however, the customer did not have anymore details.There was no patient injury reported.Nihon kohden continues to investigate the reported event.Nihon kohden will submit a supplemental report in accordance with 21 cfr section 803.56 when additional information becomes available.
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Event Description
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The customer reported that the unit drops ecg waveforms.According to the customer, the unit will loose the ecg at the central nurse's station (cns); however, the customer did not have anymore details.There was no patient injury reported.
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Event Description
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The customer reported that the unit drops ecg waveforms.According to the customer, the unit will loose the ecg at the central nurse's station (cns); however, the customer did not have anymore details.There was no patient injury reported.
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Manufacturer Narrative
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Details of complaint: the customer reported that the unit drops ecg waveforms.According to the customer, the unit will loose the ecg at the central nurse's station (cns); however, the customer did not have anymore details.There was no patient injury reported.Investigation summary: nk repair center evaluated the complaint unit and was not able duplicate the reported issue.This suggests that the telemetry device is not defective.Based on the available information, a definitive root cause could not be identified.As there were no defects observed on the telemetry device.The reported issue could not be duplicated and could not be confirmed by nk repair center, and a definitive root cause could not be identified.The following fields contain no information (ni), as attempts to obtain information were made, but not provided: attempt # 1: 09/10/2021 emailed the customer via microsoft outlook for patient information: no reply was received.Attempt # 1: 09/10/2021 emailed the customer via microsoft outlook for patient information: no reply was received.Attempt # 1: 09/10/2021 emailed the customer via microsoft outlook for patient information: no reply was received.Additional model information: concomitant medical device: the following device was used in conjunction with the transmitter: cns: model #: ni serial #: ni device manufacturer data: ni unique identifier (udi) #: ni returned to nihon kohden: ni manufacturer references # (b)(4) follow up 001.
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Search Alerts/Recalls
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