Device evaluation summary: the reported measurement failure was not verified during service, however the service technician noted that there was a blood stain on the lift wire part.The service technician carried out external cleaning and disinfection of the instrument, and periodic replacement of the solenoid for actuator operation.Disassembly and cleaning, inspection work, and calibration work were also carried out.A final operation test was performed and this confirmed that there were no abnormalities.After all the work was completed, the repair / inspection completion label was affixed.Post-repair testing was performed per specifications.Conclusion: the complaint is not confirmed for the act plus instruments reported measurement failure.No patient/clinical safety issues reported.Trends for issues with this product are reviewed at quarterly quality meetings.No further actions to be taken at this time.If information is provided in the future, a supplemental report will be issued.
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Medtronic received information that during use this act plus instrument had a measurement failure.After confirming the measurement failure, the customer retried the measurement using a new cartridge, but the issue did not improve.The customer stated that they have not measured since then.There were no adverse patient effects as a result of this issue.
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