The device was returned to the service center for evaluation.The reported issue was confirmed as the main switch was damaged, difficult to activate, and requires upgrade to latest switch version.Additionally, the scope connector socket tab is not protecting socket pins.The investigation is ongoing; therefore, the root cause of the reported issue/malfunction cannot be determined at this time.However, if additional information becomes available a follow up medical device report will be supplemented accordingly.
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, the cause of the event was due to wear.The power switch was stuck because the operating force and the number of times the power switch was applied exceeded the assumption and design.There was a design change implemented to the power switch to improve the resistance to damage of the power switch.Countermeasure products have been shipped after november 26, 2013.The subject device was manufactured before the design change.Olympus will continue to monitor field performance for this device.
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