Device evaluation was anticipated, however, additional follow up with the hospital confirmed that the device is not available for return.A meeting with the doctor, sales representative, and clinicians was conducted to understand the details of the complaint.During this meeting it was determined that 24 inch extension tubing is added the custom kit at the facility.The ifu states poor dynamic response can be caused by air bubbles, clotting, excessive lengths of tubing, excessively compliant pressure tubing, small bore tubing, loose connections, or leaks.Without return of the unit it is not possible to determine if some damage or defect existed on the unit that could have contributed to the event.It is not known if some procedural factors, like excessive tubing lengths may have contributed to the event.The lot/serial number was not provided thus a device history record was not reviewed.Complaint histories for all reported events are reviewed against trending control limits on a monthly basis and any excursions above the control limits are assessed and documented as a part of the monthly review.
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