There were multiple unsuccessful attempts made to center in regards to donor outcome and additional information.Haemonetics sent a field service engineer to evaluate the mcs+ system.Haemonetics field service engineer inspected the unit and could not duplicate the fault.All air detectors working per manufacturer's specifications.All other parameters verified, system met manufacturer's specifications and is ready to use.Unaware if disposables are available for return, evaluation pending return of physical sample.
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On august 17, 2021, haemonetics was notified that operator observed a bubble entering donors arms at the vein puncture during saline return, utilizing the mcs+ system.The mcs+ system did not alarm for air detected.
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