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Model Number 744000 |
Device Problem
Defective Component (2292)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 08/26/2021 |
Event Type
malfunction
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Manufacturer Narrative
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The subject asset return device was inspected, tested.During inspection, the core of the transformer on the pkrf board was observed to be broken.The front panel has small dents at bottom right side however, can use as is.The unit passed all functional tests and 2 hours burn-in tests.The current software is v3.03.Review of the fault log showed error 300 ref 21, five times indicated: persistent over voltage or current error.This is very often caused by metallic objects in the vicinity of the electrode tip causing a short or faulty or cable.Poor operating technique and saline temperature can cause this error.The end-user sees an output shorted message.After three such messages the 300 ref 21 appears in the error log, an error 400 ref 26 showed two times indicated turis electrode is attached and activated without a saline solution being present, or there is an electrode connection fault and error 400 ref 12 showed one time indicated : foot switch mode pedal stuck.The usual cause is that the relevant foot pedal is held down during post or there is a faulty foot pedal.Investigation is ongoing.This report will be supplemented accordingly following investigation.
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Event Description
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During an asset return inspection for device annual maintenance, the core of the transformer on the pkrf board was found broken.There is no patient involvement on this reported event.No user injury reported.
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Manufacturer Narrative
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.The dhr was unable to be reviewed because of the multiple repairs completed on the device.However, olympus only releases products to market that meet all manufacturing specifications and final product release criteria.The case is not due to design.It has been over 17 years since the subject device was manufactured.Based on the results of the investigation, the specific root cause of the broken core transformer on the pkrf board could not be determined at this time.Olympus will continue to monitor field performance for this device.
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Search Alerts/Recalls
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