Model Number 10310 |
Device Problems
Defective Device (2588); Device Misassembled During Manufacturing /Shipping (2912); Manufacturing, Packaging or Shipping Problem (2975)
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Patient Problem
Insufficient Information (4580)
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Event Date 09/08/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Investigation is in process.A follow-up report will be provided.
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Event Description
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The customer reported that the clamp was mixed up between the saline and return line.Patient information and outcome are unknown at this time.The collection set is not available for return because it was discarded by the customer.
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Event Description
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The customer reported that the clamp was mixed up between the saline and return line.The customer declined to provide patient information, outcome or further procedural details.The collection set is not available for return because it was discarded by the customer.
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Manufacturer Narrative
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Investigation: during follow-up with the customer, it was reported that since the non-conformity of the set was discovered right at the beginning of the procedure, the customer believes no hypervolemia was present.Investigation is in process.A follow-up report will be provided.
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Event Description
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The customer reported that the clamp was mixed up between the saline and return line.The customer declined to provide patient information, outcome or further procedural details.The collection set is not available for return because it was discarded by the customer.
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Manufacturer Narrative
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This report is being filed to provide additional information in a3, e1, h6 and h10.Investigation: during follow-up with the customer, it was reported that since the non-conformity of the set was discovered right at the beginning of the procedure, the customer believes no hypervolemia was present.The product was not returned and therefore an evaluation could not be conducted.The customer indicated on the initial complaint form that the disposable set was unavailable.A photograph was submitted in lieu of the disposables set to aid in the investigation.The photo confirmed the alleged mis-assembly.The blue saline return roller clamp was identified on the return tubing line.The photo also appeared to show the patient as a juvenile male.There was evidence of blood in the inlet coil, but no evidence of fluid in the return line.The return line pinch clamp was verified in the closed position and appeared to be occluding the return line adequately.A review of the device history record (dhr) for this unit showed no irregularities during manufacturing that were relevant to this issue.A disposable complaint history search was performed for this lot and found no reports for similar issues on this lot worldwide.Root cause: a root cause assessment was performed for this complaint.The root cause was determined to be related to a mis-assembly, where the assembler neglected to follow the appropriate manufacturing operating procedure of the disposable set during manufacturing.Specifically, the return saline roller clamp was incorrectly located on the return line as opposed to the saline line of the return coil.
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Search Alerts/Recalls
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