The system was used for treatment.This case is reportable as a mdr due to the reportable malfunction drive tube leak/break.Since this reportable malfunction is only associated with the kit, this mdr will only be against the kit.A batch record review for kit lot k315 was conducted.There were no non-conformances associated with this lot.This lot met all release requirements.A review of kit lot k315 shows no trends.Trends were reviewed for complaint categories, alarm #7: blood leak? (cent chamber) and drive tube leak/break.No trends were detected for these complaint categories.A photograph was provided by the customer for evaluation.The complaint kit and smart card were not returned.The customer provided photograph verifies the drive tube had broken between the upper and lower drive tube bearing stops.The lower drive tube is visibly secured in the lower drive tube clamp; however, the upper drive tube is no longer secured in the upper drive tube clamp.The centrifuge bowl appears to be appropriately locked in the instrument's bowl holder.The broken ends of the drive tube are not visible for further inspection.A material trace of the drive tube assembly and its components used to build lot k315 did not find any related non-conformances.A device history record review for kit lot k315 did not identify any related non-conformances, deviations or equipment maintenance events.This kit lot had passed all lot release testing.A known root cause for this failure mode is an operator misload of the drive tube bearing into the instrument's drive tube clamp.However, a definitive root cause for the drive tube break associated with this incident could not be determined based on the available information.No further action is required at this time.This investigation is now complete.(b)(4).
|