The device history record (dhr) review concluded no abnormal process conditions were present during the manufacturing of this product that would lead to the reported condition.A photograph was received for evaluation.The functionality of the device cannot be evaluated from the photograph provided; however, it appears the item being disposed of is oversized for this container.The photograph shows an item resting on the door of the sharps container.The size of the item the customer is trying to dispose of in this sharp¿s container appears to be too large for this sharps container.The instructions for use for this device provides a warning to ¿use the proper size container for the items and volume being disposed¿.A formal corrective/preventative action (capa) is deemed not necessary based on reported condition¿s risk to patient/user and trending.The issue will be monitored through routine complaint trend analysis and reviewed by a capa review board (crb) to determine if a capa becomes necessary.Based on the information available and the investigation findings, additional actions are deemed unnecessary at this time.If additional information is received warranting further analysis, the investigation will be resumed.This complaint will be used for tracking and trending purposes.
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