Model Number CARDIOHELP-I |
Device Problems
Incorrect, Inadequate or Imprecise Result or Readings (1535); Communication or Transmission Problem (2896)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 10/08/2021 |
Event Type
malfunction
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Manufacturer Narrative
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A follow up will be submitted when additional information become available.A getinge technician will investigate the unit in question.
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Event Description
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A venous probe monitoring failure and a venous bubble sensor error was reported.No indication of actual or potential for harm or death.No pump stop was reported, but the venous bubble sensor alarm is a high priority alarm which normally leads to pump stop.Complaint number: (b)(4).
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Manufacturer Narrative
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A venous probe monitoring failure and a venous bubble sensor error was reported.A getinge service technician was sent for investigation on 2022-01-14.He could confirm the venous bubble sensor error in the log files.The defective venous bubble sensor was not sent with the cardiohelp for repair.The technician tested the cardiohelp with another venous bubble sensor and no malfunction could be detected.The customer was advised to check their own venous bubble sensor.As confirmed by getinge technician on 2022-02-01 no malfunction could be confirmed on the venous probe.The unit was tested and put back in use.Root cause reported failure: venous bubble sensor error: according to the current risk file the following root causes can lead to the reported failure: - influence due to other ultrasonic devices; - bubble sensor not plugged correctly; - connection of non-compatible sensor; - environmental influences (atmospheric pressure, temperature, humidity, overvoltage); - bubble sensor disturbed.Root cause reported failure: venous probe monitoring failure: according to the current risk file the following root causes can lead to the reported failure: - (partly) sensor failure; - wrong measurement values caused by sediments in the disposable; - light influences; - blood light spectrum differeces; - responce time is too long.Based on this investigation results, no product related malfunction could be confirmed.The occurrence rate was calculated for the reported issue and it was determined that this is not a systemic issue.Therefore, no remedial action is required.The occurrence rate related to the reported issue is currently being monitored as part of maquet cardiopulmonary¿s trending program and additional investigations or corrections will be implemented in case of adverse trending.
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Event Description
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Complaint number: (b)(4).
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Search Alerts/Recalls
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