Product analysis: analysis was able to confirm the customer comment that an error code was displayed on the epg.It was also noted that the battery drawer¿s black wire was pinched, wire exposed and shorted to main printed circuit board (pcb) that caused certain errors.It was further noted that the hanger assembly was broken, upper and lower cases were broken and display wire insulation was pinched, wire insulation not compromised.All found defective parts were replaced and all other identified issues were resolved.The epg then passed all final functional tests.If information is provided in the future, a supplemental report will be issued.
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