Model Number 865423 |
Device Problem
No Audible Alarm (1019)
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Patient Problem
Ventricular Fibrillation (2130)
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Event Date 10/06/2021 |
Event Type
Injury
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Manufacturer Narrative
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A follow-up report will be submitted upon completion of the investigation.
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Event Description
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The customer reported that alarm issues with their patient information center were occurring and the patient went into ventricular fibrillation.
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Event Description
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The customer reported that on (b)(6), 2021 at 13:35 pm a patient went into ventricular fibrillation and the central station failed to audibly alarm.
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Manufacturer Narrative
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A philips field service engineer (fse) went onsite to pull the audit logs from the event and test the equipment in question.The fse tested both yellow and red alarms and confirmed that no hardware issues were occurring with the customers system.The audit logs were then provided to a philips clinical product specialist (cps).The cps noted that the audit log state that the system alarmed at 13:35 and that the system emitted a red alarm tone which was subsequently silenced by the user.There was no malfunction of a philips device; the fse and cps confirmed that the systems hardware and software were both functional during the cardiac event.The customer will be informed of the cps's findings which will resolve the issue.The device remains onsite and in use.
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Search Alerts/Recalls
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