The reporter's meters and test strips were requested for investigation.The test strips have not been received at this time.If the product is returned in the future, a follow up report will be submitted.On a regular basis, coaguchek strips of lots currently valid in the market are tested as part of routine retention testing and results have passed the internal inspection.The reporter's meters were provided for investigation where they were tested using retention strips and retention controls.Meter sn (b)(4) testing results (qc range = 4.1 - 6.8 inr): qc 1: 6.0 inr, qc 2: 6.0 inr, qc 3: 6.0 inr.The obtained qc values were in the allowed range of the used combination strip lot - qc lot.All measurements were without error messages.The maximum difference between measurements was 0%.Meter sn (b)(4) testing results (qc range = 4.1 - 6.8 inr): qc 1: 5.9 inr, qc 2: 6.1 inr, qc 3: 6.0 inr.The obtained qc values were in the allowed range of the used combination strip lot - qc lot.All measurements were without error messages.The maximum difference between measurements was 3%.The alleged results of >8.0 inr and 5.9 inr by the customer (meter serial number (b)(4) ) were not observed in the meter¿s patient result memory.
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The initial reporter stated they received discrepant results for one patient tested with coaguchek xs meter serial numbers (b)(4).All measurements were performed back-to-back at 10:30 a.M.A first and second measurement were performed with samples collected from the same hand and different fingers of the patient.The patient had a fistula on that arm and came directly from dialysis.It was believed the fistula was packed and flushed with heparin.A first sample collected from the patient was tested using meter serial number (b)(4) resulting in a value of > 8.0 inr.A second sample collected from the patient was tested using meter serial number (b)(4), resulting in a value of 5.9 inr.The third and fourth measurements were performed with samples collected from the patient's other hand and non-fistula arm.A third sample collected from the patient was tested using meter serial number (b)(4), resulting in a value of 3.5 inr.A fourth sample collected from the patient was tested using meter serial number (b)(4), resulting in a value of 3.5 inr.The patient's medication was adjusted based on the 3.5 inr value.The patient's therapeutic range is 2.0 - 3.0 inr.The patient's testing frequency varies and is at least once every 4 weeks.
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