Model Number 10-88-60 |
Device Problem
Pumping Problem (3016)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 09/17/2021 |
Event Type
malfunction
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Manufacturer Narrative
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There was no patient involvement.Livanova (b)(4) manufactures the s5 mast roller pump.The incident occurred in (b)(6).Livanova initiated an investigation.If any additional information pertinent to the reported event is received, it will be provided in a supplemental report.
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Event Description
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Livanova (b)(4) received a report that a s5 mast roller pump gave a motor control failure error messages during priming.There was no report of patient injury.
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Manufacturer Narrative
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The customer originally provided the wrong serial number of the affected pump.The correct serial number has been added in the dedicated d.4 section and h.4 has been accordingly updated with the manufacturing date.H.10: a livanova field service technician was dispatched to the customer facility to investigate the device.The serial read-out (real time device parameters and setting recording file) was gathered and analyzed: the reported issue was confirmed.An error code associated to motor control failure was stored in the pump micro-controller.During the service activity the processor board of the control panel and internal cables were replaced but the error persisted.Thus, the motor control board and the motor power amplifier board were replaced and the problem could be solved.Subsequent functional verification testing was completed without further issues and the unit was returned to service.Based on findings, the cause of the reported error message could be traced back to a defective motor control/motor power amplifier boards.
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Event Description
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See initial report.
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Search Alerts/Recalls
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