SMITH & NEPHEW, INC. GII PS INSERT SZ 5-6 9MM; PROSTHESIS, KNEE, PATELLOFEMOROTIBIAL, SEMI-CONSTRAINED, CEMENTED, POLYMER/METAL
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Model Number 71420830 |
Device Problem
Device Markings/Labelling Problem (2911)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 09/30/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Internal complaint reference case (b)(4).
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Event Description
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It was reported that, during a tka surgery, the stickers that were sticked on the implant box with the gii ps insert sz 5-6 9mm information (pn: 771420830 ln: 21dm05384), did not match with the information on the stickers inside the box.Instead, the gii ps insert sz 5-6 11mm information (pn: 771420832 ln: h2011169) was contained.This was noticed after use in patient.Surgery was completed, without any delay, with the same device.No harm to the patient or any further complications reported.
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Manufacturer Narrative
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H3, h6: the associated device was returned and evaluated.A visual inspection of the returned device does confirm the stated failure mode.The stickers inside of the box do not match the stickers taped along side of the box, but the part was not returned.A review of complaint history for the part number over the past 12 months and for the batch number based on historical data of the device did not reveal similar events for the listed device.A review of the manufacturing records did not reveal a manufacturing abnormality that could have caused or contributed to the reported incident.At this time, we do not have reason to suspect that the product failed to meet any product specifications at the time of manufacture.A review of the risk management file revealed this failure mode was previously identified.The anticipated risk level is still adequate.Assessment of historical escalated cases concluded that there are no prior actions related to this device and failure mode.The contribution of the device to the reported event could be corroborated as the chart sticks and box label do not match.Some potential probable causes for this event could include but not limited to a handling mix up or user error.This issue was evaluated through our internal quality process and determined to be isolated at this time.The chart-stick from the batch number, h2011169, was manufactured in a different site.A mix-up during manufacture is highly unlikely.Based on this investigation, the need for corrective action is not indicated.Should additional information be received, the complaint will be reopened.No further investigation is warranted for this complaint; however, we will continue to monitor future complaints and investigate as necessary.We consider this investigation closed.
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