The issue was investigated in detail.The reported issue was a single time occurrence, and the behavior could not be reproduced.Therefore, the flight recorder log could not be activated and was not available for investigation.The issue was investigated based on the available log files.The examination of the log files confirmed system movement.The log files indicated that the system longitudinal movement had been initiated by a given hardware signal.This signal is usually triggered by an operator (e.G.Joystick pressed) but can also be a result of a system failure.Therefore, no error messages could be found in the log files as the software could not detect an error.The system has an automatic compensation movement as a special function: when the system longitudinal (column / detector device) reaches the end of the travel range, the tabletop longitudinal moves in the other direction so that the patient remains in the examined area.That means, it is not the direct control of the tabletop longitudinal that causes this axle to move but indirectly the control of the system longitudinal.The investigation indicates that a defective joystick of the system longitudinal in the control console may have caused the issue.It was advised to replace the joystick module as a precaution.The spare part consumption of the potentially concerned part joystick module (material number 10357930) shows values that are below the defined threshold.No general problem is known.All system movements can be stopped by pressing one of the emergency stop buttons, which shut down all system drives.
|