Model Number N/A |
Device Problems
Patient-Device Incompatibility (2682); Adverse Event Without Identified Device or Use Problem (2993); Insufficient Information (3190)
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Patient Problems
Vertigo (2134); Dizziness (2194)
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Event Date 09/30/2021 |
Event Type
Injury
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Manufacturer Narrative
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(b)(4).Date of event: (b)(6) 2021.The device will not be returned for analysis; however, an investigation of the reported event is in progress.Once the investigation is complete, a supplemental medwatch 3500a will be submitted.
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Event Description
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It was reported by the sales rep.Who stated the patient called yesterday stating that they have developed vertigo since starting the spak last week.They were advised by their doctor to stop using the device.The patient used the device for 7 days for 5-7 hours.The patient experienced dizziness, vision problems (severe at times).These symptoms have continued after discontinuing use of the device.
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Event Description
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It was reported by the sales rep.Who stated the patient called yesterday stating that they have developed vertigo since starting the spak last week.They were advised by their doctor to stop using the device.The patient used the device for 7 days for 5-7 hours.The patient experienced dizziness, vision problems (severe at times).These symptoms have continued after discontinuing use of the device.
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Manufacturer Narrative
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This follow-up report is being submitted to relay additional information.The device not was returned to zimvie for investigation.The reported event was not verifiable after the investigation associated with vertigo.The device history record was reviewed and no discrepancies related to the reported event were found.No physical and/or functional condition could be found after the dhr that could be considered a causal factor for the reported complaint.If any further information is found which would change or alter any conclusions or information, a supplemental report will be filed accordingly zimvie will continue to monitor for trends.The following sections have been updated: h6: impact code added to 4648 - insufficient information.H6: device code updated to 2682 - patient-device incompatibility.H6: investigation code added to 3331 - analysis of production records.H6: investigation code added to 4114 - device not returned.H6: investigation code added to 4119 ¿ insufficient information available.H6: investigation findings code added to 3221: no findings available.The following sections have been corrected: h6: device code updated to 2993: adverse event without identified device or use problem.
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Search Alerts/Recalls
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