Model Number ORG-9110A |
Device Problems
Loss of Power (1475); Communication or Transmission Problem (2896); Power Problem (3010)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 09/27/2021 |
Event Type
malfunction
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Manufacturer Narrative
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The biomedical engineer (bme) reported that they had a power outage.After that all the telemetry transmitters were showing in communication loss.The multiple patient receivers (orgs) shut down and did not boot up successfully.Nihon kohden technical support (tech support) had them reboot the orgs and the customer confirmed that the units are now displaying.Issue resolved.No patient harm was reported.Additional device information: concomitant medical device: the following device(s) were being used in conjunction with the org.Multiple patient receiver: model: org-9110a; sn: (b)(4).Central nurse's station: model: cns-6201a; sn: (b)(4).Telemetry transmitter(s): model: ni; sn: ni.
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Event Description
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The biomedical engineer (bme) reported that they had a power outage.After that all the telemetry transmitters were showing in communication loss.The multiple patient receivers (orgs) shut down and did not boot up successfully.Nihon kohden technical support (tech support) had them reboot the orgs and the customer confirmed that the units are now displaying.Issue resolved.No patient harm was reported.
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Manufacturer Narrative
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Details of complaint: the biomedical engineer (bme) reported that they had a power outage, after which all telemetry transmitters were showing comm loss at the central nurse's station (cns).The multiple patient receivers (orgs) shut down and did not boot back up successfully.Nihon kohden technical support (tech support) had them reboot the orgs and the customer confirmed that the units were displaying properly.No patient harm or injury was reported.Investigation summary: unwanted changes of monitoring configuration could delay the recognition and management of sudden deteriorations in vital signs or cardiac rhythm.Real-time monitoring remains intact on bedside monitors that can still alert caregivers to changes in vital signs or heart rhythm.The root cause of communication loss is power outage.Nk tech support assisted the customer in bringing the org's back online and the issue was resolved.There is no evidence of an nk device malfunction.
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Event Description
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The biomedical engineer (bme) reported that they had a power outage, after which all telemetry transmitters were showing comm loss at the central nurse's station (cns).The multiple patient receivers (orgs) shut down and did not boot back up successfully.No patient harm was reported.
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Search Alerts/Recalls
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