Model Number VFEM022 |
Device Problem
Packaging Problem (3007)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 10/07/2021 |
Event Type
malfunction
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Event Description
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Edwards was notified that three cannulas were received in wet cartons with signs of moisture inside the sterile package.
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Manufacturer Narrative
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Any packaging non-conformance that results in a breach of the sterile package (i.E.Pinhole, tear or seal issue), has the potential to result in a serious infection.The device is in the process of being returned.The investigation is still in progress; therefore, a conclusion has yet to be established.A supplemental report will be submitted accordingly upon investigation completion.
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Manufacturer Narrative
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H3: product evaluation: customer report of moisture inside the sterile package was not confirmed in any of the three samples.Sample 1 as received no moisture or signs of moisture were noticed, however the left area of outer carton box was noticed curvy and inner layer of the carton box lid was found detached.Inner tab was also found curvy and folded inward.Inner packing was free of any visible damage or moisture.Sample 2 as received no moisture or signs of moisture were noticed, however the left area of outer carton box was noticed curvy and inner layer of the carton box lid was found detached.Inner packing was free of any visible damage or moisture.Sample 3 as received no moisture or signs of moisture were noticed, however from middle to the right area of outer carton box the box lid was noticed curvy.Inner packing was free of any visible damage or moisture.All three returned units appeared consistent with customer photos, however water drops were not visible.
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Manufacturer Narrative
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H10: additional narratives.Updated d4, h4, and h6 per new information received.The root cause of this event cannot be conclusively determined.However, it is likely that the units were exposed to moisture during storage/transportation in route to the customer.The device history record (dhr) was reviewed and showed that this device met all manufacturing and sterilization specifications for product release prior to distribution.No issues were identified that would have impacted this event.Edwards will continue to review and monitor all events.Trends are monitored on a monthly basis and if action is required, appropriate investigation will be performed.
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Search Alerts/Recalls
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