Model Number 03P6822 |
Device Problem
High Test Results (2457)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 09/27/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Patient identifiers and date of event: date the incident occurred: sid (b)(6).Patient 3 and 4 (sid not provided): (b)(6) 2021.Sid (b)(6).An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.This issue was previously reported under mdr number 3016438761-2021-00394 under a different suspect device.
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Event Description
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The customer observed falsely elevated magnesium results generated on an architect c4000 analyzer for multiple patients.The following results were provided: sid (b)(6) initial result = 2.59 mmol/l; repeat result = 0.81 mmol/l.Sid (b)(6) initial result = 3.87 mmol/l; repeat result = 0.94 mmol/l.Patient 3 (sid not provided) initial result = 3.5 mmol/l; repeat result - 0.7 mmol/l.Patient 4 (sid not provided) initial result = 2.6 mmol/l; repeat result = 1.0 mmol/l.Sid (b)(6) initial result = 2.77 mmol/l; repeat result = 0.987 mmol/l.Sid (b)(6) initial result = 3.71 mmol/l, repeat result = 0.83 mmol/l.There was no impact to patient management reported.
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Manufacturer Narrative
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The complaint investigation included a review of data and information provided by the customer, search for similar complaints, ticket trending review, labeling review, and device history record review.Return testing was not completed as returns were not available.File sample analysis was not performed.As part of troubleshooting, the patient samples were tested in duplicate and gave lower results for the duplicate test.Quality control (qc) samples that gave initial elevated results were retested and gave acceptable results.Data and information provided by the customer were reviewed and support the complaint issue without indication for any additional issue.Ticket and trending review did not identify any trends for the complaint issue or likely cause list number.Device history record review did not identify any non-conformances or deviations with the likely cause list number.Labeling was reviewed and found to adequately address the issue under review.Based on the investigation, no systemic issue or deficiency with the magnesium reagent (ln 3p68-22) lot unknown was identified.
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Event Description
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Three additional patient results provided.Sid (b)(6) initial result = 2.46 mmol/l, repeat result = 0.85 mmol/l.Sid (b)(6) initial result = 3.29 mmol/l, repeat result = 1.01 mmol/l.Sid (b)(6) initial result = 3.9 mmol/l, repeat result = 0.84 mmol/l.
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Manufacturer Narrative
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Section a1 patient identifier and b3 date of event: sid (b)(6): (b)(6) 2021, sid (b)(6): (b)(6) 2021, sid (b)(6): (b)(6) 2021.
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Search Alerts/Recalls
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