The system was used for treatment.This case is reportable as a mdr due to the reportable malfunction bag leak.Since this reportable malfunction is only associated with the kit, this mdr will only be against the kit.A batch record review for kit lot k215 was conducted.There were no non-conformances associated with this lot.This lot met all release requirements.A review of kit lot k215 shows no trends.Trends were reviewed for complaint category, bag leak.No trends were detected for this complaint category.Photographs were provided by the customer for evaluation.The complaint kit and smart card were not returned.The customer provided photographs show the needle-free port on the treatment bag.There are no signs of damage to the port and no blood residue is seen in the photograph.An additional photograph shows the kit installed on the cellex instrument.The customer reported drops of blood on the floor, below where the treatment bag is hung.The provided photographs could not confirm any blood leaks on the floor or from any of the kit components.A material trace of the needle-free port and pvc film used to build kit lot k215 did not find any non-conformances.The device history record (dhr) review did not result in any related non-conformances and this kit lot passed all lot release testing.An inspection was performed on 9 master retains for finished kits with the same needle-free port lot number.Twenty-seven (27) needle-free ports from the retain kits were pressure tested to check for leaks, no leaks were identified and no issues with the needle-free ports were found.The customer complaint could not be verified based on the available information.No further action is required at this time.This investigation is now complete.(b)(4).
|