(b)(4) method: the complaint pt101 airvo 2 humidifier was returned to fisher & paykel healthcare (f&p) where it was visually inspected and analysed.Results: the customer reported that a routine power outage occurred at approximately 9am,(b)(6) 2021, after which the device repeatedly displayed 'check operating conditions', with no audible alarm.Visual inspection of the returned device revealed no signs of external damage.A review of the log identified that e183 error code was triggered around the time of the reported event.The unit was performance tested, confirming that there was no audible alarm.Previous investigations into audio alarm failures have identified that the problem is caused by a faulty speaker and electrical resistance testing has shown the speaker's resistance to be open circuit.The unit was opened for further inspection and no other fault was found.An e183 error code occurs when there is a fault detected in the measurement of oxygen flow.Should this occur, the device continues to provide therapy and will generate an audible and visual alarm displaying 'check operating conditions' and 'switch off the unit and then restart'.Conclusion: a routine power outage at the hospital disrupted the power source of the pt101 airvo 2 humidifier and the device shut down.Once restarted, it began generating an e183 error message to 'check operating conditions'.We are unable to determine the cause of the e183 error message as this was not replicated during our performance test.The airvo 2 is designed to work with a power supply.If the power is disconnected from the airvo 2, a power out alarm occurs for at least 120 seconds to alert the user/caregiver.As part of our ongoing product improvement initiatives, a new speaker unit has been sourced from a different supplier.There was no other fault found with the subject device.It should be noted that the subject device is over five years old.The airvo 2 user manual states that the "airvo 2 is for the treatment of spontaneously breathing patients who would benefit from receiving high-flow, warmed and humidified respiratory gases" and that "the unit is not intended for life support." the user manual warns the user: - prior to each patient use, ensure that the auditory alarm signal is audible by conducting the alarm system functionality check described in the alarms section.- appropriate patient monitoring muse be used at all times.Loss of therapy will occur if power is lost.- use continuous oxygen monitoring on patients who would desaturate significantly in the event of disruption to their oxygen supply.The alarm system functionality check instructs the user on how to check the alarm and states that "if either alarm signal is absent, do not use the unit.Contact your fisher & paykel healthcare representative.".
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