Model Number MCH-1000(M) |
Device Problems
Circuit Failure (1089); Temperature Problem (3022)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 08/20/2021 |
Event Type
malfunction
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Event Description
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Customer reports that their device is failing the cooling portion of the self-test while in use on patients.Upon follow-up by cq service, the customer had the device on a patient and stated that the device was working as intended at that time.
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Manufacturer Narrative
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Cardioquip has reached out to (b)(6) medical center multiple times regarding receiving the device for an investigation and repair.Because the device is still in use on a patient, they are unable to send it to cardioquip.If the device is received, or any additional information is made available, cardioquip will file additional reports.
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Event Description
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Customer reports that their device is failing the cooling portion of the self-test while in use on patients.Upon follow-up by cq service, the customer had the device on a patient and stated that the device was working as intended at that time.
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Manufacturer Narrative
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The manufacturer is reporting the following complaint after a voluntary review of all complaints (reportable or not) since 2016.This report is being filed now, after being scrutinized under a newly revised risk matrix, recently adopted after inspection.The customer notified cardioquip that a patient was involved during the malfunction although no patient information was communicated.Cardioquip's investigation determined that the device malfunction described by the customer could not be replicated; however, the cooling valve relay was replaced to mitigate future device malfunction.Following replacement, the device passed inspection, and is fully operational.
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Search Alerts/Recalls
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