There was no patient involvement.The heater-cooler 16-02-80 is not distributed in the usa and it is similar to heater-cooler 16-02-85, which is distributed in the usa (510(k) number: k191402).Livanova (b)(4) manufactures the heater-cooler system 3t.The incident occurred in (b)(6).A livanova field service representative was dispatched to the facility to investigate the device and could confirm the reported issue.It was found that the neutral pin on the mains plug had scorch marks and deposits of black charcoal were present.Internal examination revealed melted plastic around the neutral pin.A new main plug was fitted and problem solved.Subsequent functional verification testing was completed without further issues and the unit was returned to service.Possible root causes are a defective mains plug or a defective mains wall socket.The customer was advice to inspect the wall socket.If any additional information pertinent to the reported event is received, it will be provided in a supplemental report.
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