The failure mode of foreign matter (hair) was confirmed by the photographs and sample provided by the customer for analysis.The hair originates from an operator.The process has certain manual processes that may result in hair on the product.The procedures/process includes preventive measures for hair in product.It is possible for associates to accidentally shed hair onto product as they are loading components into their corresponding containers/packages although associates wear hair nets, gloves, safety glasses, and head covers.If worn improperly it could lead to the reported issue.The most probable root cause is inadequate gowning by associate(s) and/ or preventive measures during the manufacturing of the product.A production record review was completed for batch/lot 1063784 and no non-conformance was noted during the manufacturing of this lot.A corrective action initiative has been developed to replace lab coats with electrostatic lab coats to prevent hair from coming into the controlled manufacturing environment.This failure will continue to be tracked and trended.H3 other text : see narrative below.
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