Catalog Number 8065750833 |
Device Problem
Computer Operating System Problem (2898)
|
Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
|
Event Date 11/01/2021 |
Event Type
malfunction
|
Event Description
|
A customer reported that an ophthalmic operating console returns the cassette to the non-purged mode.The procedure details and patient impact have not been provided.
|
|
Manufacturer Narrative
|
Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.The manufacturer internal reference number is: (b)(4).
|
|
Manufacturer Narrative
|
A service record (sr) relevant to the reported complaint was found.The service record (sr) was opened to address the reported event.The sr was cancelled at the request of the customer; therefore, an onsite assessment of the system was not performed.The system was last serviced prior to the reported event per service record (sr).The system found to meet all cosmetic and performance standards per the service test procedure (stp).A system manufacturing device history record (dhr) review was performed prior to product release to ensure that the product was manufactured in compliance with the device master record.Based on the assessment, the product met release criteria.The root cause cannot be determined conclusively.The manufacturer will continue to monitor data for evidence of adverse trending and take further action, as appropriate.The manufacturer internal reference number is: (b)(4).
|
|
Search Alerts/Recalls
|