A physician reported the outer cylinder of a vitrectomy probe came off, hit the retina, a retinal tear occurred which was treated with photocoagulation during a surgery.The product was replaced with another one and the surgery was completed.Additional information was received from the customer indicating air bubbles were generated and the outer cylinder of the probe was subsequently detached.
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One opened probe was received, with a tip protector, and the needle/stiffener in a separate bag in a bubble bag.The sample was visually inspected and found to be nonconforming with the probe needle/stiffener pulled out of the stiffener.No functional test could be performed due to the probe needle detachment condition.The probe was disassembled and the components inspected.No/minimal wear observed on inner cutter when compared to the degree of wear based on continuous actuation of the probe visual standard photos.Couple of gouge marks were observed at one location on the inner cutter.A review of the device history record traceable to the reported lot number, indicates that the reported product was processed and released according to the reported product¿s acceptance criteria.The complaint evaluation confirms a needle/stiffener assembly detachment, which can be perceived as the cylinder of probe came off.The evaluation was not able to confirm the report of air bubbles due to the probe needle detachment condition.The root cause for the component detachment is the adhesive bond failure which caused the needle assembly to detach from the rest of the probe assembly.An internal investigation was completed and improvements to the adhesive bond have been identified.No additional actions has been taken by the manufacturing site as the report of bubbles was unable to verify.All probes are 100% visually inspected and tested for actuation, aspiration, and cut during manufacturing.Complaints are reviewed and monitored at regular intervals for any significant adverse trends.The manufacturer internal reference number is: (b)(4).
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