Model Number 10094910 |
Device Problem
Device Dislodged or Dislocated (2923)
|
Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
|
Event Date 11/26/2021 |
Event Type
malfunction
|
Manufacturer Narrative
|
Provided pictures indicate that it is likely that there has been severe impact to the end stop bolt.A noticeable imprint in the solid steel of the monitor arm, where the bolt is mounted, is visible.This can only have been caused by a considerable overload (massive impact of the bolt in the end stop).(b)(4) is conducting a thorough investigation of the reported incident.A supplemental report will be submitted if additional information becomes avaible.Internal id # (b)(4).
|
|
Event Description
|
During maintenance of the system siemens service engineer noticed that the suspension of the monitor support arm had become loose on the uroskop omina device.The retaining bolt of the lower joint, where the swivel arm of the monitor is attached to the carrying arm, had moved sideways due to a missing snap ring on the bolt.In addition, the mechanics of the end stop, which keeps the monitor arm from moving upwards too far, was also found to be partly broken or bent.There is no patient involvement in this case.No injuries are attributed to this event.The reported event occurred in (b)(6).
|
|
Manufacturer Narrative
|
The issue was investigated in detail.The investigation of the provided pictures and of the returned part indicated that the damage to the mechanical end stop was caused by frequent strong pressure against the upper end stop with the monitor support arm, which led to an excessive force impacting the damaged part.This caused the bolt to become deformed.Due to frequent pressure on the upper end stop, the snap ring has fallen off over time.Spare part consumption check of the concerned system showed that no repairs have been performed on the tft support arm in the past.However, due to improper usage, several covers on the uroskop omnia have already had to be replaced.In general, it is strictly recommended not to use the damaged tft-support arm.Otherwise, the tft support arm may fall.According to operator manual/ operating instructions spring arm acrobat 3000 (page 12) the siemens service shall be contacted in case of damage of the component.The described issue was solved at the customer site by service technician with replacement of the affected part.The affected support arm for 19" displays (10398610) is no longer delivered.A successor of the support arm for 19" displays with the material number 10999410 was introduced to the market in 2014.This part replaces the affected support arm.The spare part consumption of the successor monitor support arm (10999410) shows values below the defined threshold.No general problem is known.
|
|
Search Alerts/Recalls
|
|