The inspection found a gap was between the distal end probe cover and pink colored/acoustic lens as a portion of the adhesive was peeled off, cracked and missing.Additionally, the distal end/bending section cover glue was defective and the glue was set too high.The bending section cover, has wear and tear; the switch 1 is cut.The biopsy channel is deformed, scratched; seat holder unit is clogged; the air/water separator came off, defective.The el-connector unit, the shield plate and ultrasonic connector are corroded.The ultra sound image has 5 broken ultra sound elements; very slight shadow at approximately 7 o'clock position.The investigation is ongoing; therefore, the root cause of the reported issue/malfunction cannot be determined at this time.However, if additional information becomes available a follow up medical device report will be supplemented accordingly.
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The service center was informed that a customer evis exera ii ultrasound gastrovideoscope was returned to the regional repair center (ode) due to a report of , "the working channel is not aligned with the transducer and the needle is not visible on the ultrasound image" observed during an unspecified event.During inspection and testing, a gap was found between the distal end probe cover and pink colored/acoustic lens as a portion of the adhesive was peeled off, cracked and missing.No patient injury or harm was reported to olympus.
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.The device met all specifications at the time of shipment.It has been over 7 years since the subject device was manufactured.Based on the results of the investigation, the cause of the gap in the adhesive at the distal end likely occurred due to excessive force applied to the distal end.The specific root cause could not be determined at this time.The following information is stated in the instructions for use: "do not apply shock to the distal end of the insertion section, particularly the ultrasound transducer and the objective lens surface at the distal end.Visual abnormalities may result." olympus will continue to monitor field performance for this device.
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