This complaint investigation was closed based on the device not received, therefore the reported failure mode was not confirmed.In the event that the device is received, the complaint will be reopened and the investigation will be updated with new results.Alleged failure: foreign material.Probable root cause: design: sterilization cycle not capable of reducing bioburden at worst-case locations device design not able to be sterilized sterilization tray design not able to accommodate sterilization of instruments process devices manufactured out of specification such that they represent an increased sterilization challenge application use past expected device life improper cleaning/disinfection before sterilization improper sterilization process, such as use of a cycle not validated for instruments, use of a different tray, or use of other instruments in tray user contaminates device.The reported failure mode will be monitored for future reoccurrence.Manufacture date is not known.H3 other text: 81.
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